Privacy Policy and Returns
Effective Date: 2020
Last Updated: 2025
Welcome to VariedadesPoa (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (www.variedadespoa.com.br) and interact with our products and services, especially those shipped within the United States.
By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information
- Name
- Email address
- Shipping and billing addresses
- Phone number
- Payment information (processed securely through third-party providers)
b. Non-Personal Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referring website
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Send promotional emails, newsletters, and exclusive offers (only if you opt in)
- Prevent fraud and ensure website security
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience
- Analyze site traffic and user behavior
- Remember your preferences
- Display personalized content and advertisements
You can manage your cookie preferences through your browser settings.
4. Third-Party Services
We may share your information with trusted third parties only when necessary, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and logistics providers
- Email marketing platforms (e.g., Mailchimp)
- Affiliate networks
These third parties are contractually obligated to protect your data and use it only for authorized purposes.
5. Data Security
We take data protection seriously. All personal information is stored securely, and transactions are encrypted using SSL (Secure Socket Layer) technology.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights (U.S. Residents)
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Limit the use of sensitive information
To exercise these rights, contact us at contato@variedadespoa.com.br
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we may have done so, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. Continued use of the website after changes indicates your acceptance.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
10. Return
Hassle-Free Returns:
We offer hassle-free returns on domestic orders. Simply email us at contato@variedadespoa.com.br and let us know the reason for the return and we will reply with the return/exchange instructions within 24 hours.
If you decide to cancel your order or decided not to keep the product, that was initially sent with $9.95 or expedited shipping cost, you can ship the product back to us in an unopened condition and we will refund the full amount less the original shipping cost.
All items have to be in the original manufacturer box and packed the way the manufacturer packed them. We take special care in packing your order, but some items may shift in transit and may cause parts to become loose or fall off.
Please note that very minor imperfections on models, while not common, do occur. If your item arrives damaged, please keep the original manufacturer box and shipping carton and email us right away. All defective models may be returned for a replacement for identical items only.
Items must be returned within thirty days from the purchase date. Please note that any items which have been glued or altered will not be accepted back for refund or exchange. If the item is returned to us because of an insufficient address provided or the customer was not available to sign for the package (in some cases we do require a signature on delivery) original shipping fee in this case is non-refundable.
We are not responsible for lost packages in the event you moved and forgot to change your shipping address.
📧 Email: contato@variedadespoa.com.br
🌐 Website: www.variedadespoa.com.br